Magic Jack
Complaint 3337 Details

  • Date Occurred: 04/08/2010
  • Reported Damages: $75.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was led to believe that I could get very inexpensive phone service through the internet but it turns out that one must keep the computer on all the time for this Magic Jack to work! So the money saved goes up in smoke with the increased cost of the power.I get noise and fading on most calls which depend on the speed of the internet connection. Cannot get money back. They keep adding software upgrades without my permission which takes over my computer.
I cannot shutdown the computer to the hibernate mode without unplugging the magic jack from the USB port.Technical support is
over the internet. The company has no other tech support. The "tech" I contacted from Magic Jack pretty much told me in as many words to take it or lump it. There was nothing he could do. He knew they had a problem but they are carefully scripted with a sheet in front of them to NOT ADMIT that their design is defective.

So in ending, the Magic Jack does not do what it supposed to do.In their dreams it does. They must be making a mint from just people who bought it for 39.95 as seen on TV. I think you can go after every company that advertises "as seen on tv". I think you should go after the TV network that carries an ad that does not work.

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Comments

  • Rick
  • Rick SBID #N/A
  • Posted 07/12/2013
  • It seems that the 60's generation that condemned their own parents for being capitalist are solely responsible for producing a society that is fixated on nothing but rip off your neighbors and get rich doing it without one ounce of conscience left. They were so condescending towards their own parents who footed the bill for sending these evil little b-------s to college. No morals, ethics, or conscience other than to get ahead at any cost. I believe that most of the parents would be ashamed of what their children have grown up to become in spite of the monetary gains they have acquired through fraud and deceit.
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Business Profile Summary

  • MagicJack Phone Company logo

Company Statistics

  • Complaint Against MagicJack Phone Company
  • Complaints Filed: 124
  • Reported Damages: $1,026,324.36
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