Lumanelle
Complaint 327770 Details

  • Date Occurred: 07/08/2014
  • Reported Damages: $99.12
  • Location: Kessep Dermaceuticals MIAMI FL33166
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On the 5th July 2014 I received an email purportedly from My Heritage offering 3 free gifts from which to choose for their members. I was stated that the only charge neccessary was for postage and handling. I chose Luma repair from Lumanelle. On 8th July 2014 my credit card statement showed a charge from Lumanelle for $96.23 AUS plus $2.89 AUS cost of currency exchange. I received the product shortly afterwards with no covering note. As this was supposed to be a free gift I contacted My Heritage and was told they had no relation with Lumanelle or its products and asked me to send the email I had received which now I was unable to do. I wrote an email of complaint to Lumanelle followed by several others. In reply they stated that they had cancelled my membership of which I was unaware. A refund would be more satisfactory.

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Business Profile Summary

  • Lumanelle logo

Company Statistics

  • Complaint Against Lumanelle
  • Complaints Filed: 58
  • Reported Damages: $11,051.70
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