Lumera
Complaint 315988 Details
- Date Occurred: 01/31/2014
- Reported Damages: $175.34
- Location: South Carolina
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Disappointed with the appearance of age, I ordered the "free trial" of this product for a few bucks. For another few bucks - to cover the shipping, you know - I ordered the associated product, "La Dermmanique" How bad could it be to get a couple of free samples?
BAD
When submitting the online order, the customer is signed up to receive monthly shipments, which can only be returned for refund for a limited amount of time. A customer service rep who fielded my call told me that I had neglected to "read the fine print" and my order of the "free trial" was the equivalent of signing a contract electronically.
I have not received any copies of the "contract," only shipping notifications. When I called and complained, they apparently complied with cancelling my contract, but I will only get a refund (purportedly) on the latest order if returned promptly.
This process is designed to take advantage of the consumer.
- carla SBID #6a86f6053e
- Posted 04/11/2014
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Company Statistics
- Complaint Against Lumera
- Complaints Filed: 4
- Reported Damages: $448.68
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