Lumanelle
Complaint 307530 Details

  • Date Occurred: 02/17/2014
  • Reported Damages: $20.00
  • Location: P.O Box 13511. EH49 7YH. UK.
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Found this advert for a trial of Lumar repair and Lumar hydrate. Was told I only needed to pay for shipping which was £4.95 and 3.95. After paying using my Debit card I got an email to say what I had paid for was infact membership fee and now I will be receiving monthly products at the cost of £89 and £79 respectively. I emailed them to cancel but wad told that I cannot return the products without an RMA number. This was to be obtained by phone. I was given the number to call (0800 756 3394). I made over 8 calls and ever time they kept hanging up on me. When I called and posed as a new customer they spoke to me. I have returned the product but they are threatening to take money off my account to pay for shipping. I am really scared, I am dealing with wrong people

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Business Profile Summary

  • Lumanelle logo

Company Statistics

  • Complaint Against Lumanelle
  • Complaints Filed: 58
  • Reported Damages: $11,051.70
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