Equinox Skin Care
Complaint 287319 Details
- Date Occurred: 11/16/2013
- Reported Damages: $300.00
- Username: cathy
- Email: [email protected]
- Location: United States
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered the trial for 4.95 each - the gel and the cream. A month later, I got a package in the mail which I never opened and 2 charges on my credit card for $99 and one for 105.95. I called and was told that if I send them back I would get an 80% refund for something I never ordered. If order the trial commits you to this outrages expense, it was hidden in very fine print. I returned the packages unopened, but have not received a refund.
- Anonymous SBID #2523702e27
- Posted 11/16/2013
Comments
- Gav SBID #3ebc0bcd49
- Posted 11/18/2013
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Contact your bank IMEDIATELY and cancel your credit/debit card before these scammers help themselves to more of your money. This is the only way to stop these scammers from doing more unauthorised transactions.
Check your account statement for the merchant name that they have used to charge the fraudulent amounts, they will appear as website address's such as buyhlper.com, hightrendauctions.com, hlpsupp.com etc etc or some other random name, there are many they use to try and scam people.
Then file a notification of disputed transaction with your bank so their fraud division can investigate the charges. Tell them you have never had any contact with the merchants on your account and insist they claim fraud on your behalf. Credit Card International Rules do allow for the reversal of fraudulent transactions.
Don't trust them to sort anything over the phone or email, they are just trying to keep you waiting in hope for a refund or resolution so they can access your account again and steal more money. -
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Company Statistics
- Complaint Against Equinox Skin Care
- Complaints Filed: 169
- Reported Damages: $30,472.65
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.