Juveneu and Antiwrinkle American Fork us
Complaint 28365 Details

Ordered trial samples from both Juveneu and Lethe Skin Labs in July 2011. On the page for orders there were no terms and conditions stated, not even in fine print. Received products and only p&h monies were taken from my credit card. Two weeks later Juveneu took $89.66 and Lethe took $79.01. Now I have researched both companies over two months later I find that every month they will continue to take money unless you cancel orders by email or phone. Have since done that for Juneneu but have had over $174 taken. Trying with Lethe Skin Labs but they are even less responsive and have to date taken over $167. Money is supposedly taken every month but in one month I have had two payments taken by Juveneu on the 2nd of August and again on the 17th of the same month.