Lorelia Skin Care
Complaint 283610 Details

  • Date Occurred: 10/07/2013
  • Reported Damages: $96.78
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Lorelia (anti-aging product) under their Returns & Refunds section http://www.mylorelia.com/terms/terms.php states:
“We believe in complete customer satisfaction. This is reflected in our 30-day satisfaction guaranteed return policy. You may return the product within 30 days from the order date and you will be refunded for that order.”

After being led to believe I would only be charged the "$5 shipping cost"… I was ACTUALLY CHARGED $96USD.
When I attempted to return the product I was informed it was too late. I only had 14 days not 30 as stated in their return policy.

Update: 10/29/2013

After being led to believe I would only be charged the "$5 shipping cost"… I was ACTUALLY CHARGED $96USD.
When I attempted to return the product I was informed it was too late. I only had 14 days not 30 as stated in their return policy.

Update: 10/29/2013

Line from my credit card statement:
PW *MYLORELIA.COM 888-907-5860 96.78 USD @ 1.063546

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Lorelia Skin Care logo

Company Statistics

  • Complaint Against Lorelia Skin Care
  • Complaints Filed: 66
  • Reported Damages: $20,803.83
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.