CheapoAir
Complaint 280826 Details

  • Date Occurred: 10/16/2013
  • Reported Damages: $50.00
  • Location: Internet
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I booked (2) Tickets on August 23, 2013. I was assured seats would be assigned - and all but one was assigned within the week. I just checked to find all the seat assignments except 2 (out of 12 needed) had dissappeared.

I call CheapOair - and they basically told me - too bad call the airlines (United, US Air, & American), we can't help you. So after 2 hours on the phone with (3) airlines at a cost of $450 - I finally received seat assignments.

Based on that experience - I would tell you to RUN AS FAR AWAY FROM THIS COMPANY as possible. Thet fail at customer service.

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Comments

  • cheapoair
  • cheapoair SBID #8e75403e79
  • Posted 10/21/2013
  • Bob has been asked for his booking number so that we can research his complaint, but hasn't reached out to us. Airlines under go schedule changes and also changes in the equipment they use. When this occurs, seats can get re-arranged, or left unassigned by the airline. We are very sorry for his inconvenience, and have tried to reach out.

    CheapOair.com
    Customer Support
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Business Profile Summary

  • CheapoAir logo

Company Statistics

  • Complaint Against CheapoAir
  • Complaints Filed: 51
  • Reported Damages: $54,613.47
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