Xbox Live
Complaint 278721 Details

  • Date Occurred: 10/03/2013
  • Reported Damages: $9.99
  • Location: Xbox - U.S.
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I've been being double billed for my account since July 2013. After numerous calls to their Customer Support Dept with no help I had to have my bank refund the last two double charges. I was hoping this would alert Xbox to fix the problem. But, I just got billed on 9/26/20l3 and again on 10/3/2013. I'm not even sure cancelling the account will rectify the problem since I don't trust Xbox at all. I enjoy watching movies via Netflix through my Xbox. I've seen articles online about a class action lawsuit for this very thing since 2011. So far, it doesn't look like any legal action has actually happened. Don't know what my options are.

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Business Profile Summary

  • Xbox Live logo

Company Statistics

  • Complaint Against Xbox Live
  • Complaints Filed: 33
  • Reported Damages: $5,095.75
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.