Equinox Skin Care
Complaint 275807 Details
- Date Occurred: 09/20/2013
- Reported Damages: $192.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered the day/night solutions and the cream on September 5, 2013. I sent an email to the email address provided by the company for cancellation on September 17, 2013. The terms and conditions state that I must request cancellation within the 14 day trial period. Clearly, I did. The company did not acknowledge my request until 3 business days later and immediately charged my card for $99.00 and $93.00 and indicated that my cancellation date was September 20, 2013 and I am not entitled to a refund. I have all documents printed to prove dates along with their terms and conditions. I responded to their email with these facts and requested a refund and they have yet to respond. I have also filed a complaint with the Better Business Bureau and will continue to file complaints until this is resolved.
- Anonymous SBID #775b09a22d
- Posted 09/21/2013
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Company Statistics
- Complaint Against Equinox Skin Care
- Complaints Filed: 169
- Reported Damages: $30,472.65
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.