Best Vacations Ever
Complaint 269342 Details

I was called in the fall of 2008 about a vacation package which I purchased for $996.00. I was then called near the end of my package window in May 2011 to extend it for another three years for $99.00, which I did.

I went to book a cruise to the Bahamas, only to find out that several details had been told to me incorrectly (i.e. I had been told it was all inclusive only to find out that it isn't, I had been told it was a cruise and never told about port fees, resort taxes, etc.). I did not book a vacation with them.

I have recently been called incessantly by the company to 'extend' again since my current package is supposedly already expired, even though I bought a 3-year extension in May of 2011. I was called before 6am, which I find extremely inconsiderate and it seems that the callers don't make a point to look at which time zone they are calling! They also do not leave a number for me to return the call to talk about my package, which I find unprofessional.

I would love to get my money back. This thing had been a scam since the start and I have no interest in staying in their vacation locations which don't look worth the money to get there!

I'm upset that I've lost $1095.00 to the scam.