GE Capital Bank
Complaint 267602 Details

On August 16, 2013, I spoke to "Edward Foster" Funding Manager/Sr. Supervisor at GE Capital Bank/GE Capital Retail Bank at 786-397-8363 (Miami, Florida). Was advised that I was approved for ten thousand dollars ($10,000) with a 13.99% interest rate. $465/mo. for 24 months repayment for $11,160 total repayment amount. "Edward Foster" said he would call me back after he received the application results. In less than 10 minutes "Edward Foster" called back, but this time sounded slightly different than the first "Edward Foster." This time "Edward Foster" explained the details to me AGAIN as if scripted, but varying the details slightly. "Edward Foster" said the call was being recorded to assure that I agreed with the terms of the agreement. He advised that I could record the call also. After I agreed to the repayment terms, "Edward Foster" told me I needed "insurance" and to quickly proceed to a 7/11, Kroger, CVS, Rite Aid, etc. to purchase a VISA debit card. He repeatedly said to purchase the card "Pay Power" and said that he would remain on the line with me while I get the card. He said once I purchased the card, I needed to deposit $940 onto the card. When I told him that I was on a land line and I needed to go to the store he said he would call me on my cell phone. I told him that I lived in the city and could not use my cell phone while driving. He asked how long would it take me to get to the store. I told him approximately 35 minutes. He said that was too long and that I needed to "HURRY" to the store to purchase the card. I told him that I have never had to provide any "insurance" for any loan that I had taken out before and he said that I was not authorizing anyone to use the card and that he would only be asking for the last 6 digits. When I said this was a "SCAM" he got quiet and said that I shouldn't use that word over the phone especially while the call was recorded because it affected his company's BBB rating. I told him that I would go get the card. He said he would call me on my cell phone and to not ignore his call because there were many different cards at the store and he didn't want me to purchase the wrong one. He repeated again to please "HURRY."

So, I hung up the phone and went online and learned that over 58 complaints have been filed against GE Capital Bank for the same scam. When "Edward Foster" called back, I told him that I researched his company and that it was a scam. He tried to assure me that it was not a scam. After I told him about the complaints that I found on the BBB website he said, "I have all of your banking information. Routing and Checking account numbers. I am not a scammer, but if I were all of your account information I have it." I told him that I did not give him the correct checking account information. He then said, "you bank with the Credit Union and every dollar you have in your account will be gone. So good luck!" I told him that I did not have any money in my account. He then said, "if you don't get the money that you have in that account before I do, it will be gone." And terminated the call.

I did NOT purchase the card, but this was definitely a SCAM. Do NOT let these people prey on your vulnerability and financial hardship.