Spokeo.com
Complaint 267274 Details

  • Date Occurred: 08/15/2013
  • Reported Damages: $14.95
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Spokeo is not that helpful so that I have to cancel subcription although I have paid $19.95 for one month fee. But very ridiculous that one company named Privpro charged me another $14.95 today. After checking I found Privpro is also known as Spokeo, and Spokeo DOES NOT tell me that there will be this charge even after I have made cancellation of subscription. Hope staff from Spokeo can stop charing me and refund this money to me.

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Comments

  • Spokeo
  • Spokeo SBID #61ac4419a5
  • Posted 08/19/2013
  • Dear Anita,

    The charge of $14.95 you see looks to be for a service offered by Identity Protection. Identity Protection is an identity theft protection provider and offers 30-day free trials. You may have activated their services through their promotion on our website. Kindly email us at [email protected] with reference to this complaint and our support team will be happy to help you resolve the issue.

    Sincerely,
    Spokeo
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Business Profile Summary

  • Spokeo.com logo

Company Statistics

  • Complaint Against Spokeo.com
  • Complaints Filed: 50
  • Reported Damages: $3,804.20
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.