Mobile Point
Complaint 264655 Details
- Date Occurred: 12/19/2014
- Reported Damages: $900.00
- Phone Carrier:
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Renewing a contract for a new mobile phone, S3 under optus. The moment we got the phone, the phone reception was poor. We thought maybe it was the start up connection problems so we ignored it. However, when we returned to the store to complain, the proprietor was not present, and was on holiday.
After about a month, due to the proprietor not being present, the mobile was scratched, and was afterwards sent to Optus for repair.
The phone was sent back with nothing done to it. However, after a month later was sent to Samsung where the motherboard inside was replace.
Poor customer client service, and traditionally when a fault, no network connection (condition) is found on the mobile, the handset is replace.
- David SBID #3553a004c1
- Posted 08/05/2013
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Company Statistics
- Complaint Against optus
- Complaints Filed: 4
- Reported Damages: $1,311.00
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