eGlobal Electronics
Complaint 262528 Details
- Date Occurred: 05/21/2013
- Reported Damages: $293.00
- Location: Hong Kong
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Purchased a set of headphones. When I received them they did not work. Contacted them & they asked for the item to be returned for repair/replacement. Item return to them. After 3 week I had to send 6-8 emails asking for information. Finally received head phones back. This time the headphones still didn't work & they had broken one of the cables. Their response to this was "we repaired the item & we didn't damage the cable". They keep avoiding the issue of replacing the item or offering to refund my money. When they ignore my e-mails I raise another "ticket" which they initially answer with the same questions. They then ignore my requests for replacement/refund. This is in violation of their warranty policy, as I should have been able to had a replacement by now.
I will continue to send "tickets" to them until I get my money back or item replaced.
- greg SBID #467d66e6d4
- Posted 07/26/2013
Comments
- victoria SBID #5e7eb2ab34
- Posted 08/03/2013
- hi there just wanted to know I feel your level of concern just want to know what is the status now. have they tried to resolved the issues? keep making tickets my return label shipment tracking I see that it has been delivered back to them instead of me weird but true but I will continue to fight for principles
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Company Statistics
- Complaint Against eGlobal Electronics
- Complaints Filed: 174
- Reported Damages: $34,301.00
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