Spokeo.com
Complaint 253478 Details

  • Date Occurred: 03/10/2013
  • Reported Damages: $57.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for a 3-month subscription to Spokeo on the 10th of December 2012, and was billed accordingly every month. The first payment appeared under the company name, Spokeo, and starting from the second month, the payments appeared on my bank statement under the name 'PRIVPRO 180051'. I made sure to cancel my subscription before the end of the 3 months were over (on the 7th of March 2013), as I had no further need to keep using the website. In spite of this, I've kept getting charged by Privpro every month since then. I did NOT sign up for this and want these payments cancelled immediately.

Do You Have a Complaint?

Submit a Complaint

Comments

  • Spokeo
  • Spokeo SBID #61ac4419a5
  • Posted 06/27/2013
  • Dear Linda,

    The charge of $57.00 you see looks to be for a service offered by Identity Protection. Identity Protection is an identity theft protection provider and offers 30-day free trials. You may have activated their services through their promotion on our website. Kindly email us at [email protected] with reference to this complaint and our support team will be happy to help you resolve the issue.

    Sincerely,
    Spokeo
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Spokeo.com logo

Company Statistics

  • Complaint Against Spokeo.com
  • Complaints Filed: 50
  • Reported Damages: $3,804.20
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.