Juveneu
Complaint 25333 Details

  • Date Occurred: 10/02/2013
  • Reported Damages: $84.71
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I answered an ad for a trial for the anti wrinkle product, supposedly at a cost of NZD 1.99.
Several weeks later I received the product and now my credit card has been charged with a USD84.71 amount. At no time was I informed that this charge was going to be made. This is blatant theft, a total scam, I am discussed with the company and will take further action.

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Comments

  • Jeannette
  • Jeannette SBID #48368dc6a8
  • Posted 10/09/2013
  • I read the Terms and Conditions before signing up for my FREE two week trial for which I signed up on August 21 2011. By Aug 29 a few business days before the two weeks expired, I still hadn't received any product to trial. I eventually spoke to a customer care person whom I told I didn't want anything more to do with the company since they seemed not to honour their promises. I then telephoned my bank - Citibank- who told me that they'd write to the merchant to say that I didn't authorise any future payments. I've since discovered two more payments have been debited. I'm disputing that with Citibank.

    My other major questions are this: why do companies like Facebook advertise these scams and why are banks complicit in perpetuating the scam?
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Business Profile Summary

  • Juveneu logo

Company Statistics

  • Complaint Against Juveneu
  • Complaints Filed: 913
  • Reported Damages: $290,212.93
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