Verizon Wireless
Complaint 253071 Details
- Date Occurred: 04/11/2013
- Reported Damages: $600.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
april 11 a ms torres from brooklyn ny hacked my cell phone account added 5 new lines and upgraded my husband's phone to an i-phone thus rendering his phone unoperateable. went to Verizon's store in Dickinson ND on april 13, they contacted the main company for me. i was assured that i wouldn't be charged for any of the extra charges. Since then I have called them 4 times about my bill each time they assured me that i just needed to pay my normal bill which i did. now they suspended my cell service due to unpayment (late fees, unpaid balance, ny state taxes, long distance phone call to Canada)
I never recieved any benefit from this -ms torres did- but i'm suppose to pay for services i never used or received
each time i contact them they tell me it will be taken care of. i don't feel i should have to pay for their error in allowing my account to be hacked and for services i never received.
- Denise SBID #2967cf471c
- Posted 06/23/2013
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Company Statistics
- Complaint Against Verizon Wireless
- Complaints Filed: 133
- Reported Damages: $154,068.21
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.