TB Dress
Complaint 251144 Details
- Date Occurred: 06/17/2013
- Reported Damages: $180.00
- Location: Online website
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered my dress from TB Dress on the 17th of May. According to their stated production time of 10-12 days, I had plenty of time for my dress to arrive before my University Ball. when they had passed the production date I emailed them asking what was going on, and they replied saying that my dress was a very popular design, and was therefore taking awhile to be made. I then sent an email back saying that I needed the dress to be here before the 15th of June. I got an email back saying that it would definitely be here by then. When it got to the date where I knew my dress was not going to be here in time, I emailed them requesting a refund. I did not get a response for several days, and when I did get a response, it was to ask about the details of my dress, to which I told them that I had been requesting a refund for several days and no longer wanted the dress as it was not going to be there in time. several emails back and forth later they have offered me a refund of $10 (AUS).
They have also said that the dress was made "especially for me" even though I did not order custom sizes.
- Anonymous SBID #7f07a2011b
- Posted 06/17/2013
Comments
- tbdressreceptionist SBID #d1c265f30c
- Posted 06/18/2013
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hi, dear,
Thnks for shopping at tbdress.I am service from tbdress.I am sorry to know your case ,would you please contact tbdress people for a solution for your issue: call +86-10-62904338 or Email: Customer Service Dep. [email protected].
Hopefully TBdress could hear buyers voice and tbdress will be doing better and better.
Kinds and regards
Tbdress -
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Company Statistics
- Complaint Against TB Dress
- Complaints Filed: 191
- Reported Damages: $59,823.70
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.