Optima Cigs
Complaint 235797 Details

  • Date Occurred: 01/29/2013
  • Reported Damages: $125.70
  • Location: United States

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a trial sample of the cigarettes last December. I did not order any additional cigarettes because the sample produced my nauseas.
However, I did receive a complete box on 1-20-2013, and I returned it on 1-29-2013 through a UPS authorized service to the company intact requesting a refund. I called them many times but my calls were never answered nor my messages returned.
In March I decided to dispute the charge and requested Citicards help because I paid with my Citi Visa Card. Citicards has just informed me that Optima Cigs has refused to reimbursed me because they supposedly never received the cigarettes back.

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Business Profile Summary

  • Optima Cigs logo

Company Statistics

  • Complaint Against Optima Cigs
  • Complaints Filed: 76
  • Reported Damages: $9,210.53
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