OneMain Financial
Complaint 234654 Details
- Date Occurred: 04/24/2013
- Reported Damages: $4,000.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I had a personal loan with this Company and I wanted to pay off the balance so I called to get the quote of the balance amount ($2.790.53)
I post the payment on line submit the payment after checking that everything was ok.After couple hours I received an automatic email to confirm that a payment for $27.790.53 is been acceptd : I called immediately the on line customer service they say I made the mistake (!)and I need to call the bank and re posting the payment ans so I did.
Saturday 04/27 I have a pending transaction on my checking account for $270.900.053 !!! One Main brunch is closed on weekends and so customer service so I do not have any access to my money any cash till Tuesday May the 30th>I have schedule payments and money transfer for Monday.Is just unacceptable.
Update: 04/29/2013
After 3 days situation is not been resolve and the translation is still pending : I called the brunch office manager I received a rude and unprofessional treatment they hung up the phone on me!!!they said are busy!! how can this happened ?
Update: 05/02/2013
Today May the 2nd OneMain requested a payment of $271,093.00 on my checking account AGAIN!!!!! and the loan is paid off last week!!! this is illegal and the manager of the office brunch hung up the phone on me.
- cristina SBID #6f10c95605
- Posted 04/27/2013
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Company Statistics
- Complaint Against OneMain Financial
- Complaints Filed: 4
- Reported Damages: $18,198.32
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