Juveneu
Complaint 22931 Details
- Date Occurred: 09/15/2013
- Reported Damages: $83.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered the trial offer for $1.99 AUD. When I received it on 9/14/2011, that was okay, but then the next day 9/15/2011 the $81.00 had already been taken from my visa a/c. So what happened to the 30 days free trial they promised. Mind you I was presuming I was paying for a small sample to try, not receive a full jar. But after emailing customer service, I said "I would send it straight back If they honestly would refund my money". But they sent me a really stupid email reply stating "I can keep the product". I replied, "I'm sure I can keep the bloody product it considering I've already stuffing paid for it". Dumb arses.
Since then I've shut down my visa a/c and today 9/27/2011 they've sent me a full bottle of Juveneu Anti Wrinkle Serum, up their arse as they can't access my visa to deduct the money, especially since I hadn't ordered it and they said they had taken me off their customer list.
- Lynn SBID #51c094de22
- Posted 09/27/2013
Comments
- kathyb SBID #N/A
- Posted 09/27/2013
- i also applied for trial of anti wrinkle serum and was billed on my credit card as it took 3 weeks to arrive no way i could trial it i complained and was given extension but i declined and requested them to close my account today i have been billed another 102.00 and my emails ignored so have paid twice my card gets closed tomorrow this is a real scam for sure
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Company Statistics
- Complaint Against Juveneu
- Complaints Filed: 913
- Reported Damages: $290,212.93
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.