Wind Mobile Telecommunication Company
Complaint 228389 Details

One year ago, I immigranted to Canada. I wanted to buy a cellphone. A sale clerk of wind mobile company cheated to me: I only needed to pay 20 dollars per month, then I can get a free cell phone. He said whenever I want to quit, I don't need to pay anything. Four month later, I transfer to Telus because of the bad signal. And I received a phone from wind mobile company. they said that I have to pay 200 dollars for the terminal. I feel very disappointed because of the cheating. I went back to the store, another sale clerk admitted that: one clerk in that store did cheat clients to make a deal easily, and she is tired of dealing this issue. Obviouly, not only I was deceived.I explained to Wind mobile, tell them the truth. However they do not want to conduct a investigation about the cheating. they just contacted allied international credit corp. Now If I do not pay the bill, I will have a credit problem. I am very disappointed, because I believe and I talked to my friends in China that this country is built on equality and justice. I do not care about the money. but I feel extremly uncomfortable that I have to pay for the fault which is caused by the liar company. I post the truth in the weibo(like canadian facebook), they think that I should fight for it. But what ca n I do? I am honest, I don't want to have a credit problem. But I felt it is very unfair.