Publishers Service Office
Complaint 226013 Details
- Date Occurred: 03/26/2013
- Reported Damages: $142.00
- Location: 244 5th ave suite b 245 NY,NY 10001
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
called to renew subsrciption of soap opera digest, not only did I not get this, i was told I had a credit, and if I added 39.99 i could get casino magazine. Not only did they ded 39.99
they took out addtional 142.00.. when calling you get a long hold with music then it disconnets. they are a fraud and scamm and need to be stopped
- Anonymous SBID #5ff1c714fe
- Posted 04/03/2013
Comments
- PublishersService SBID #cc652f85af
- Posted 04/14/2013
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To Whom It May Concern,
We are sincerely apologetic about your situation. We are willing to investigate this mutual concern further and take necessary actions (refund) if need be. We will need your help to do so (name,phone number etc) The people we solicit have either opted in to be contacted through a third party,survey,email,phone or has done business with us in the past 6 months.
We have over 40 thousand pleased and satisfied customers and have been in business just over a year. We have 6 complaints in the past few months. Five out of the six complaints are consumers that seem like they want to complain oppose to getting there concern resolved. Five out of the six complaints there is no contact information to reach the consumer. We pride our selves on are customer service and strive to make every customers experience a good one. We have recently upgraded our servers and now use a voip service (voice over internet protocol) to record and make our calls. The phone problems we are aware and have a team working vigorously to fix this.We are not a scam or fraud we full fill every order.
The majority of the complaints are not associated with our magazine business but are business that use are trade name "Publishers Service Office". Very similar to the word "Dish" or "Cable" a trade name that represent a sea of business. Dish Network,Direct Tv,Time Warner, Cox, Quest etc.
Further more we want to resolve and open a dialogue with you. Please email or contact the general manager Dylan Gold, [email protected] or 877-351-0728.
We are not in business to take advantage of people. Are consumers are typically between 40 and 60+ it's the demographic of people that still read physical print and haven't gone digital yet. We are PCI compliant and some of our existing customers we have the last four digits of their payment information.
Please contact us so we can resolve this mutual concern.
Benjamin Hunter -
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- PublishersService SBID #cc652f85af
- Posted 04/14/2013
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The Publishers Service Office Inc
Publishers Service Office -
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Company Statistics
- Complaint Against Publishers Service Office
- Complaints Filed: 23
- Reported Damages: $3,492.65
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