LightInTheBox.com
Complaint 225685 Details
- Date Occurred: 03/25/2013
- Reported Damages: $107.00
- Location: Online, China
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I've been reading (after the fact), that they are slow and nonresponsive to RMAs for the return of merchandise. So far, I've had contact with a couple of reps and they reassure me not to worry, but there are no follow-up details and no way to return the shipment. I may dispute the charge with credit card company, but would rather resolve the issue through the company and return the items.
- Kathi SBID #dc7eb45e5f
- Posted 04/02/2013
Comments
- Angelie SBID #b20de6f466
- Posted 04/09/2013
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Dear Customer,
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox
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- Angelie SBID #b20de6f466
- Posted 04/09/2013
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Dear Customer,
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox
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Company Statistics
- Complaint Against LightInTheBox.com
- Complaints Filed: 28
- Reported Damages: $4,076.27
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.