Cascade Subscriptions
Complaint 218633 Details
- Date Occurred: 03/11/2013
- Reported Damages: $199.00
- Location: Seattle, Wash
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Won't let me cancel a subscription to magazine I don't want - Didn't notify me that there was a 30 day cancellation policy until 34 days later - total scam.
- Randy SBID #72925cf6ab
- Posted 03/11/2013
Comments
- Mark SBID #e1a86fffc8
- Posted 03/30/2013
-
Hello there. I work for Cascade and this sounds like it's for a subscription to Air Conditioning Heating & Refrigeration "The News", a 3 year subscription, 156 issues (print and digital) @ $1.27 per issue, totalling $199.00 for three full years. This also includes the free Directory and Source Guide each year, a $105.00 value at no cost to the customer. This particular publication has vital information for those in the HVAC Industry. (if I've gotten the publication wrong, forgive me, but I'm assuming it's this one because that's the price of the subscription).
It keeps them updated on all current news and events, both regulatory and economic, as well as containing information that is designed to improve a company's bottom line, get them more customers inexpensively and save money as well. In addition, these subscriptions for businesses are tax deductible. People who own or operate HVAC businesses subscribe to this magazine. It's been around since 1926 and is the #1 publication in the industry.
Regarding the scam implication, when I'm talking with a customer I always make sure that they thoroughly understand what they are buying and what their terms are. I value the integrity of my sales above all. I never rush through anything just to get them off the phone, though I'm as concise as possible because I call them during their work day. I ALWAYS ask if they have any additional questions at least TWICE and always reiterate what they've agreed to at least two different times. Additionally, I cannot even put forward the sale if I'm not talking to an authorized representative of the company.
We will always work with our customers to provide the best possible customer service. Please call company or visit the website at www.cascadesubscriptions.com to get further assistance. -
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Alterna Cigs took unauthorized £ 69.99 from my account on the allege Complaint 350684 for $69.99
-
Alterna Cigs took unauthorized £ 69.99 from my account on the allegedly free cigarette on July 6,...
-
tomasz
- Posted on 07/08/2016
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Cascade Subscriptions
- Complaints Filed: 1
- Reported Damages: $199.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.