Coast to Coast Grand Getaways, Inc.
Complaint 214051 Details

This company is completely fraudulent and I would strongly recommend people to avoid them. We purchased a 1 year contract as a promotion but never used it. I purposely did not renew the contract after 1 year. I then received a phone call from Elijah Smith (877-718-1400 ext 1009) at their company. He told me that I had to renew the contract or they would report me to credit agencies. I was at work and was forced to make an immediate decision. I renewed but upon review of my contract that night, I realized that Mr Smith was wrong. I called and he agreed to refund my money. He has agreed to do so 4 times but I have never received either my money or a cancellation number. He says I have to wait for their finance dept who also doesn't return my calls. Mr Smith then told me to return all of the travel vouchers they mailed to me in order to get a refund. I did that too (and have the receipt to prove it), but still no refund.
These people have had 26 similar complaints filed against them in the last 12 months (check bbb.com). Do not do business with them. I have filed a complaint with the Florida Attorney General and the BBB.