Optima Cigs
Complaint 212255 Details
- Date Occurred: 02/14/2013
- Reported Damages: $126.96
- Location: OPTIMA 3690 NW 53RD Street Suite 108 TAMARAC, FL 33309
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I cant Believe how many of the same stories, I Ordered a $14.95 Small Starter Kit, One Per House Hold. and I got Menthol. It was an add down the side of Facebook, All of a sudden there was $119.96 Taken out of my account, and I got the same treatment From Kevin when I called. I Got told Repeatedly thats what I ordered, He Was RUDE and Very UNPROFESSIONAL, when I was telling him I did NOT order anything but the starter for 14.95 Then I wanted to talk to a manager, He tried to tell me he was the only manager, and there was no one else I could talk to, what a crock. I told him what I ordered was Menthol, so, why would they send me Tabacco flavor Then? they messed up something. I Told him I have NEVER and would NEVER set anything up to take money out of my account, I told him I dont know how they made the mistake, but I did not order anything to continue, EVER. He said I could send the 4 packs back, but they would only give me $79.99 Back. and I had to pay for Shipping. I Should NOT Have to pay for Return Shipping for there mess up. and WHAT am I Paying $40.00 for ?None of this is any where close to good Business ! I Hope Everyone Gets ALL There Money Back. Kim
- Seeking Resolution: I'm Looking for a Refund
- Refund Amount: $ 116.93
- Kim-Pomeroy SBID #94938e7784
- Posted 02/18/2013
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Company Statistics
- Complaint Against Optima Cigs
- Complaints Filed: 76
- Reported Damages: $9,210.53
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