Bloomex
Complaint 210708 Details

  • Date Occurred: 02/14/2013
  • Reported Damages: $110.00
  • Location: Sydney Australia
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered 12 long stemmed roses, chocolates, teddy bear and card from bloomex.

I was guaranteed same day delivery, i was then told after i paid for them that it would be the next day.

when i disputed this i was then told, it would be the same day.

Now the phones cannot be contacted, there is noone available on there live chat support, they have not responded to emails and the money was taken out of my account, but the flowers etc etc i ordered have disappeared, they have not been delivered and the company seems to not have a working phone or online help.

The department of fair trading NSW are looking into the matter. AVOID THIS COMPANY.

I note they have replied to other customers complaints on here saying to provide the order number and fhey will get back to you.

They lie and they NEVER do.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 110.00

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Comments

  • Megan
  • Megan SBID #7e4f35a06b
  • Posted 05/22/2013
  • I would like to assist you in solving this issue. Can you please contact me directly @ [email protected] with your order number and ATTENTION MEGAN. I will follow up with your email and your issue withing 24 hours of receiving your email.

    Thank You

    Megan
    Bloomex Customer Service Manager
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Business Profile Summary

  • Bloomex logo

Company Statistics

  • Complaint Against Bloomex
  • Complaints Filed: 58
  • Reported Damages: $4,418.86
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