Complaint 356561 Details

  • Date Occurred: 12/13/2016
  • Reported Damages: $61.59
  • Location: Ottawa, Canada
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered flowers to be delivered to my friend in Canada. I called Bloomex from London, UK, where I live. I was charged 60 dollars (a 40 dollar bouquet + 15 dollar delivery + taxes) Delivery was meant to be Dec 13th, but nothing arrived. I contacted them and they promised to 're-send' after admitting they had sent to wrong address. Initially they said they'd "left the bouquet at Reception" but when I pointed out the address is clearly a single-family home with no reception, and proved it by telling them to check Google Map StreetView, they said they would re-send a 'bigger, fresher' bouquet to make up for the inconvenience. Again, no delivery. I continued to chase them for a refund, which they refuse to do. Latest offer is for a store voucher for 40 canadian dollars. But they charged my UK card in US dollars, and I don't see why I should pay the difference and also pay the taxes and delivery fee for a bouquet that was NEVER delivered.

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Business Profile Summary

  • Bloomex logo

Company Statistics

  • Complaint Against Bloomex
  • Complaints Filed: 58
  • Reported Damages: $4,418.86
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