Wen Hair Care
Complaint 209385 Details

  • Date Occurred: 02/02/2013
  • Reported Damages: $99.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

i purchased a try it kit for $29.99, received it and then received another shipping confirmation which got me curious so i logged into my account and chatted with the customer service when i found that that it was a subscription and that i'm being charged almost $100 AFTER cancelling it...when i purchased the try it kit there was NO mention that this was a subscription, if I knew I would have never ordered it. I will be filing for a cc chargeback...
oh btw, i only received one kit worth $29.99 and the second package was a little bottle of who knows what?

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 0.00

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Business Profile Summary

  • Wen Hair Care logo

Company Statistics

  • Complaint Against Wen Hair Care
  • Complaints Filed: 15
  • Reported Damages: $2,380.56
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