Publishers Service Office
Complaint 207469 Details
- Date Occurred: 11/23/2014
- Reported Damages: $74.38
- Location: 2445th Avenue, Suite B-245, Y, NY,NY
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On the above date, Publishers Service Office called me and asked me to extend my Newsweek
subscription (Newsweek is going digital) by adding another amount (forgotten amount now) and then transferring the total amount of $74.38 to Time magazine for an extended period.
They said I should sign a form which was mailed to me so that I would not lose any magazines.
Newsweek would end in December, and Time would
start in January, 2013. I received and signed the form.
I have left messages on an answering machine, but they do not call back. According to this
web site, the company is a scam.
- Alyce SBID #228135e978
- Posted 02/04/2013
Comments
- PublishersService SBID #b39606e22a
- Posted 03/24/2013
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Alyce,
On 2/4/13 it was brought to our attention that your label on your magazine subscription didn't change.We replied back to you trying to rectify the situation on 2/6/13 via email and gotten no response from you.
We had seasonal staff and we dropped the ball.We take full responsibility! Your credit card company issued you a full refund and we have given you a free year of Time Magazine for the inconvenience. You received an email directly from "TIME MAGAZINE" it was emailed to you at [email protected]. We are not a scam company we fulfill all orders!We pride ourselves on full filling orders because there are so many companies that do not.
The word "Publishers Service" gets confused with "Publishers Clearing House". As well as a dozen other companies that use the word "Publishers Service" in their trade name. You are our only complaint, filed against us on the internet. Those other companies that go bye "Publishers Service" many of them are not even in the same industry or state as us. However in this industry it is a very common term.We have been in business for little over a year now.We recently obtained a second office in California and things have been very hectic and busy.
We deeply offer you are warmest and sincerest apologize. If there is anything at all we can do for you or if you think one year free of Time Magazine plus a full refund isn't enough please contact someone in our customer service department 877-351-0728
Respectfully,
Benjamin Hunter
President
The Publishers Service Office Inc. -
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- Alyce SBID #228135e978
- Posted 05/23/2013
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On May 22, 2013, I received an email from Benjamin Hunter in which he apologized for the
problem with my magazine subscription. I informed him that I had been receiving Time
magazine for about a month, and I was not paying for it because my credit card had been
debited for the amount charged to me by his company.
He informed me that the mags were from his company, and he was sending me a year's
subscription for the confusion. In return, he asked me to remove the nasty remarks which
I had made against the company.
These comments should be taken as a positive way to resolve this conflict. Perhaps the
company is poorly staffed, but it does not seem to be a scam.
Alyce Golowash -
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Company Statistics
- Complaint Against Publishers Service Office
- Complaints Filed: 23
- Reported Damages: $3,492.65
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