Genie Bra
Complaint 20482 Details
- Date Occurred: 09/07/2013
- Reported Damages: $85.97
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On June 10, 2011 I ordered the Genie Bra. I am a cancer patient. I have had surgery and am unable to wear a regular bra. After watching the program, my husband and I decided I should try it.
My husband took my measurement and called the company. They said I should wear a small. After waiting many weeks, they finally arrived. They were much too small, rolled up, hurt me to wear, etc. Finally, I was able to get a live person on the phone. They told me to call a special number and call back on a Wednesday. My daughter did this for me. We finally got permission to return those bras and receive some in a size medium. Those bras caused the same problems including a sore spot under my arm. My husband couldn't find the paper with the return information. Finally, my daughter found a number and was able to speak with a live person. I wanted to return the bras because they did everything they said they wouldn't and I couldn't wear them. They informed me that I had missed the 60 day return window by a few days and I couldn't return the bras for a refund.
- Anonymous SBID #ba08c20807
- Posted 09/12/2013
Comments
- GenieBra SBID #N/A
- Posted 09/19/2013
- Hi, my name is Kelly and I am a customer service agent with Genie Bra. I’m sorry to hear about the situation you are in. Please email me at [email protected] and I will do everything I can to help.
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Company Statistics
- Complaint Against Genie Bra
- Complaints Filed: 220
- Reported Damages: $20,618.71
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.