Michael Kor
Complaint 198260 Details

My son purchased a MK Hamilton Quilt bag for me for Christmas. it was iin the Myrtle Beach SC Store. I used it for about a week and the black trim around the handle peeled off. I took it back to the store and the lady exchanged it for another bag. The same bag. I used it again for another week and the same thing happened. In speaking with my sister in Orlando, She said her MK purse did the same thing. So this must be a problem with the handles with a piece of black trim around the handles. Anyway, I took the purse back to the store and the girl said that the bag, being made from sheepskin, should not be used as a daily bag. Only to use it for about 3 months, then change to something else. (What?) I only had the bag for about a week.
Stupid girl. Now she is saying that corporate must be contacted because there is probably a defect in the manufacture of the bag. They will probably repair it for me..... Nice huh.....I don't want it. A $350 bag.
I will certainly put this out there for others. Not happy.....Get a grip corporate...What is the matter with you. It is time to purchase from Cole Hahn.....they treat their customers right...Take a lesson MK.