Capital One
Complaint 19587 Details
- Date Occurred: 09/08/2013
- Reported Damages: $0.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I applied for a credit card online and received it in the mail today (9/8/2011) with a $300 credit. I dialed 1-800-678-7820 to activate it. A machine answered and i was asked to verify my ssn and to press a number to speak to a rep. i then became suspicous because every credit card that i've activated i have never spoken to an actual person. A female with a spanish accent answered and asked me to verify my last 4 digits of my ssn and my address and i did. she became chatty about the weather etc. and asked to verify my ssn again. by then i decided something wasn't quite right. i'm concerned that my ssn and address about giving out the information. i also called the customer service #1-800-955-7070. again they asked for the last 4 digits of my ssn it sounded like the same person that i spoke to earlier while trying to activate the card. i told her that i decided not to activate the card and that i had changed my mind. She started to stutter and i ended the call by hanging up. Went on their website. icons kept moving around and I could not get thru without putting in my ssn. Please advise. Thank you
- Anonymous SBID #5d00cb93df
- Posted 09/08/2013
Comments
- Alvin SBID #N/A
- Posted 09/09/2013
- Actually that is how several credit card companies do it now. They try and sell you credit protection and credit monitoring services. I think the services are worthless but it is legit to speak to a real person these days
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Company Statistics
- Complaint Against Capital One
- Complaints Filed: 33
- Reported Damages: $103,808.48
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