PunitronHelp.com
Complaint 18796 Details
- Date Occurred: 09/06/2013
- Reported Damages: $49.95
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Noticed this charge when checking balance online and knew it wasn't my doing as I haven't used this card or had any clue who punitron was... ended up calling the number associated with the charge (1800) 882-6119 and after a several minute wait, got through to Ariel... Explained situation and she said it was for health and beauty products and the specific order was for reversatrol??? I told her I never placed the order and never received anything and that this was fraudulent activity. She said, "no problem, since this was not your order we will refund the card the full 49.95" It was that easy... not sure what the heck kind of scam/setup this is but we will see if I get that money back. Gonna call bank tomorrow and explain situation to see how I can cancel card but still receive refund. Someone definitely got this card number somehow and it needs to be canceled stat... Pretty thankful this was such a small hit compared to what it could have been. Gonna be EXTRA careful and aware of my new cards usage. Good luck to all of us!
- PMeyer SBID #df5c3b4c74
- Posted 09/06/2013
Comments
- PMeyer SBID #N/A
- Posted 09/06/2013
- Has anyone received a refund that was told they would or will I be waiting in vain??
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- PMeyer SBID #N/A
- Posted 09/09/2013
- Well, ended up calling bank and they suggested I fill out a contest a charge form from which they will return the stolen funds as covered by their insurance. Got the money back and awaiting my new card as the compromised one is cancelled in the process of contesting... Not sure if credit card companies do the same thing?? Pretty awesome of the bank to cover this!
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Company Statistics
- Complaint Against PunitronHelp.com
- Complaints Filed: 259
- Reported Damages: $419,507.89
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