NoMoreRack.com
Complaint 186985 Details

  • Date Occurred: 12/04/2012
  • Reported Damages: $0.00
  • Location: New York City, NY

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • NoMoreRack.com Complaint / User Submitted Image #186985
    • NoMoreRack.com Complaint / User Submitted Image #186985
    • NoMoreRack.com Complaint / User Submitted Image #186985
    • NoMoreRack.com Complaint / User Submitted Image #186985
    • NoMoreRack.com Complaint / User Submitted Image #186985
    • NoMoreRack.com Complaint / User Submitted Image #186985

What NoMoreRack did could easily be construed as credit card fraud. This has been a "shell game" conducted by NoMoreRack. They cannot say that the supplier was unable to deliver and hold that up as truth when in fact, I have an e-mail from NoMoreRack that says that the order was shipped. Along with that e-mail was a tracking number showing that the order was delivered to Colorado Springs and not to my address. This does prove though that the supplier was able to provide the product. NoMoreRack billed my credit card based on the shipment.

NoMoreRack subsequently sent an e-mail 2 days later saying that the supplier could not provide the merchandise. This obviously was after they said the order had been shipped and my credit card was billed. So, which is the truth?

Finally, I was later told by NoMoreRack that the order was still being processed (again, this is in writing from NoMoreRack). So now we have yet a third "story" being told by NoMoreRack.

Is it too much to ask for the truth? Is it too much to ask for an explanation of each "story" being told by NoMoreRack?

Legally, if you charge a credit card for something you don't deliver on, it's fraud. Legally, the credit should have gone back to the credit card and not have NoMoreRack provide a store credit where the buyer has to
purchase something else.

This is how companies such as NoMoreRack get brought into class action lawsuits. All I am trying to do is to understand why I was told three different stories. Is a little transparency too much to ask for? Based on what I can see, this organization is trying to hide something. I welcome the opportunity for NoMoreRack to be straightforward in their communications and this situation
should be used as a moment of truth to improve the organization.

Is this what Vipesh Argawal or Deepak Argawal or Irrum Doss want to hear? These people have worked hard to build this organization and I bet they would take this as an opportunity to improve both their processes and their reputation.

I accepted their store credit however, I do want NoMoreRack to realize that I am doing so only because I believe this is the only way this issue will get resolved.

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Comments

  • Nomorerack_Customer_Care
  • Nomorerack_Customer_Care SBID #12e2522724
  • Posted 12/05/2012
  • Hi nalabt,

    Good day! Thank you for posting your order information. We sincerely apologize about the negative experience you had with our site. We would like to inform you that we have contacted you through the email address you used when you registered on our website. The email should explain the steps taken to have this matter resolved. If there is anything further I can do to assist you please let me know by replying to the email we have sent you.

    Please know that we would do anything we can to help you out and we want to thank you for your continued support.
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Business Profile Summary

  • NoMoreRack.com logo

Company Statistics

  • Complaint Against NoMoreRack.com
  • Complaints Filed: 94
  • Reported Damages: $18,925.69
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