WiMacTel, Inc.
Complaint 168064 Details
- Date Occurred: 10/12/2014
- Reported Damages: $20.34
- Location: Palo Alto, CA
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
My wife called me from a pay phone at the airport to tell me she had landed. The call couldn't have been more than 20 seconds. They charged $20.34. I called the number on my statement (888.476.0881) to complain about the rate. The "customer service" rep that answered literally told me that it was "too bad", since they offer a rate quote as option #3 when placing a call. (Option #1 is "Place a call" - option #3 is never heard.) I understand that they claim all the overhead costs of "operator assisted" calls contribute to the ridiculous fee, but this translates to a rate of $3661.20 per hour. Despite the fact that the only operator involved was a computer that manages the automated system, if they have that kind of overhead, then perhaps they should reconsider their business model. This is nothing beyond taking advantage of a person in a situation where they have no option but to use their service.
- rlrcstr SBID #31a49f6e3d
- Posted 10/16/2014
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Company Statistics
- Complaint Against WiMacTel, Inc.
- Complaints Filed: 246
- Reported Damages: $1,061,014.09
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.