LMI Direct
Complaint 158610 Details

I ordered operation millionaire blue print on July 6,2012, with the understanding that if I did not like it I could return it in within 30 days. I read it and decided it was not for me. So I called July 25,2012 talked with a person named Jacaline who gave me a RMA #478539. And sent it to (Personal Info Removed). 80019. She said if I get it back to them on time I will not be charged for the first pmt of $59.95. So i kept track of it threw usps web site. It said that it was received and sign by a person named P. Hale at that address. So on August 3, 2012 my account was debted $299.75 the full 5 pmts. So I called them talked with Ann and she said that I would get a refund within 7 to 10 business days. Well kept checking, the next person said that it was damaged I know that it was not sent that way. So I waited a few more days and called back. Jacalyne said that they did not receive it, so I got mad and hung up. I call again on August 27, 2012 and talked with May and she said that I would get a refund of the $299.75 and would take 7 days to be back in my account. On the August 10, 2012 I checked my account to see if they credited it back. Instead they charged me another amount of $299.75. Which drained my account and left with no money to pay for materials for a job I had with that money. So now they owe me $599.50. I contacted my bank the fraud division and they talked them too and said they will put it back in my account. So the bank covered that for me. And still no money yet.