WiMacTel, Inc.
Complaint 153833 Details
- Date Occurred: 08/19/2014
- Reported Damages: $12.98
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
A friend couldn't get a cellphone signal to call her brother and let him know where we were going hiking. We stopped at a forest center and there was a payphone. I used my debit card to pay for the call. There wasn't any clear information about how much the call would cost, but I figured it wouldn't be more than a dollar or two for a quick call. Her brother didn't even answer but I still got charged for the call!
- Rashas SBID #e01165dafd
- Posted 09/04/2014
Comments
- Gary SBID #de7a15509b
- Posted 09/05/2014
- WiMacTel does not bill for calls that are not answered. There is a pre-authorization charge that is applied when the credit card is validated; this is to be sure that the card is billable at least up to the pre-authoriztion dollar amount. All pre-authorization charges are automatically reversed and credited back to the credit/debit card account; depending on the issuing bank, it can take anywhere from two to five business days for the credit to appear back on the card account. Again, if the call was never connected, there will be no charge from WiMacTel. Since you did your post on 8/19, you should have the pre-authorization credit back by now and a zero amount due to WiMacTel; if this is not the case, please contact our Customer Service group at 888-476-0881 so that we can help rectify the issue.
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- Rashas SBID #e01165dafd
- Posted 11/02/2014
- I was never credited. I received an email from you through this website on 10/31/12 asking for more info so that it could be resolved. I don't know the number of the payphone I used but it was located at the Tillamook Forest Center, 45500 Wilson River Hwy., Tillamook, OR 97141. I have a printout from my bank account showing the charge but can't attach it to this post.
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Company Statistics
- Complaint Against WiMacTel, Inc.
- Complaints Filed: 246
- Reported Damages: $1,061,014.09
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.