Roomster
Complaint 152037 Details

  • Date Occurred: 08/10/2014
  • Reported Damages: $29.95

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My situation is similar to those previously reported. I used Roomster with some success a couple of years ago, and when I moved again, I signed up for the two week subscription. I did not realize that it would automatically "enroll" me in a thirty dollar program after the initial subscription expired. I first disputed the charge with PayPal, but after reading mixed results on the internet I followed-up with a dispute directly to my bank. The bank was the first to refund the monies, followed a day or two later by PayPal. I don't know that the bank's actions affected PayPal's response, but I was not willing to wait to find out.

Fundamentally, despite "agreeing" to the charges outlined by Roomster's fine print, I felt justified in filing the dispute. I had no intention of subscribing to the service for longer than the two weeks as originally, misleadingly, contracted.

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Business Profile Summary

  • Roomster logo

Company Statistics

  • Complaint Against Roomster
  • Complaints Filed: 69
  • Reported Damages: $10,961.89
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.