Eyepothesis
Complaint 1509 Details

I was trying to get a dell laptop and these people were one of the one's I could choose from. It was only $1.00 for an 8 day trial offer. I ordered it on Mar. 4, received it on the Mar. 6, and cancelled it on Mar. 9 because it didn't do a thing and also I didn't want anymore shipped to me. When I called on Mar. 9 a young girl answered, didn't tell me I had to send anything back or give me a confirmation #. I asked her about it and she said I didn't need one. On Mar. 12, 2011 I was charged $78.41 on my credit card which I had used for the $1.00 "free" trial. They said I never called and cancelled when I saw the amount on my card and I wasn't getting any money back. I called my credit card company and told them I had been scammed and refused to pay for this. I also sent the junk back to them! It cost me $10.13 and I do have the receipt and the tracking number. That was done on 05/03/11 after arguing with them for a month to get my money back. This company is a ripoff and they should be put OUT of business. They lie, put charges on your credit card that never should have been on there because I did cancel it before the deadline!! I am refusing to pay this amount and my credit card company are trying to deal with this. It has been 3 months now and
the company is still refusing to refund my money saying I never canceled it in time.