Complaint 167466 Details

  • Date Occurred: 10/03/2014
  • Reported Damages: $78.41
  • Location: Denver, Co

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for a trial package from Eyepothesis, which is a cosmetic company. When the trial never arrived, I went online and cancelled the account on 09/04/2012. On 10/03/2012, they took $78.41 out of my account which caused checks to bounce. When I called them, I spoke with 2 different representatives who said that because I didn't send back the package, that they charged me. I explained over and over that I didn't have a package to send. They said they could refund me $45.00 and re-ship the package. I told them that I no longer want the package that I don't want to do business with them at all but they wouldn't process the refund. They also refused to put a supervisor on the phone.

  • Seeking Resolution: I'm Looking for a Refund
  • Refund Amount: $ 78.41

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Business Profile Summary

  • Eyepothesis logo

Company Statistics

  • Complaint Against Eyepothesis
  • Complaints Filed: 58
  • Reported Damages: $4,998.43
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