ServiceMagicPros
Complaint 147961 Details

  • Date Occurred: 08/17/2014
  • Reported Damages: $500.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Service Magic promised me $500 because they could not help get my money back from Wolf Contracting who this company referred to me for a fence job on 6/1/12. Wolf Contracting took 2600.00 from me and did no work. I had to go to the Shreveport LA police dept to get my money refunded from Wolf under threat by the police of jail time. Wolf owner had a prior criminal history in 2011 which Service Magic backgound check either did not pic up or was overlooked. I now have Wolf owner Chris Smith with a criminal history mad at me for stoping his scam and going to the police to get my money back. This means I must live in fear for the rest of my life and Service Magic continues to refer Wolf Contracting to other people even though they are well aware of my experience with Wolf. They refuse to give me the $500 or even post my complaint on their website. This seems very unfair and a very poor business practice by Service Magic.

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Comments

  • SMSupport
  • SMSupport SBID #63a0f769af
  • Posted 08/17/2014
  • Good afternoon Robbie -

    I am sorry to hear about your concerns with Wolf Contracting. We do screen all of our businesses for searches including criminal convictions, sex offender registry, state-level licensing, civil judgments and others. We then collect direct feedback from homeowners through ratings and reviews. We are sorry to hear that this company did not work out for you but happy to hear that you did receive your refund in full from them. If you would like to go over your concerns further in detail, you may reach me directly at 303-963-8066 or [email protected].

    Thank you,

    Mandy Black
    SMSupport
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  • RobbieC
  • RobbieC SBID #9eeae33514
  • Posted 08/18/2014
  • Good afternoon Mandy, First of all Chris Smith aka Wolf Contracting has two convictions on file. #1 10/31/11 for fraud over $500 Bossier Police Dept #2 forgery of a financial instrument Waskom Police Dept. If you screen & do background checks why didn't you find this info that can be found on line. Also the BBB has an alert on this business which can also be found on line. You have no idea how many people have called me and told me of similar money losses with Wolf Contracting. One in particular your service gave them the 5 star guarantee just like you did me. She had to get her money back from the police just like me. I don't understand how you can still have this company in your service knowing this information. You won't even post my comment to warn potential victims. This is what my complaint must say: Wolf Contracting represented by Chris Smith & Sarah Manshack agreed to build a chain link fence on 6/1/12 and I gave them $2,600.00 down payment. No work was done and Sarah said on 6/14/12 that because I complained about no progress they would not build my fence. It took the police to get my money returned on 8/12/12. I do not recommend using this business! I don't understand why I am being treated like the abuser instead of being treated like the victim. Surely someone there understands my concerns about this company doing this to someone else. I still have to worry about problems from Chris Smith since I seem him drive by my house frequently. Please just post the comment and get rid of them from your site!
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Business Profile Summary

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Company Statistics

  • Complaint Against ServiceMagicPros
  • Complaints Filed: 10
  • Reported Damages: $10,902.35
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.