LightInTheBox
Complaint 145445 Details
- Date Occurred: 06/16/2014
- Reported Damages: $50.28
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
After reading many comments/complaints that involve lightinthebox I feel I too have become a victim.
I placed an order for wedding shoes on 16/06/2012 a payment of £50.28 was made through paypal on this date.
After 14days waiting for a delivery I contacted paypal to look into this matter for me.
I received a instant reply from lightinthebox saying the shoes would take 45days to be hand made and would I still like them carry on with my order
due to their quick and convincing response I told them to go ahead with my order.
it as now been 61days and I still haven't received my order.
I no longer have the protection from paypal as I felt lightinthebox was being honest with me and my complaint was/ad been resolved.
I would be very greatful for you to look into recovering my payment for me.
Thank you
- mitchell SBID #cd463665de
- Posted 08/11/2014
Comments
- Angelie SBID #75f6bb221f
- Posted 08/12/2014
-
Dear Customer,
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox
-
- thumb up
- 0
- thumb down
- 0
- flag
- Angelie SBID #75f6bb221f
- Posted 08/16/2014
-
Dear Customer,
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox
-
- thumb up
- 0
- thumb down
- 0
- flag
- Ann134 SBID #fa4b0af35c
- Posted 10/12/2014
- i have try, no use
-
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against LightInTheBox.com
- Complaints Filed: 28
- Reported Damages: $4,076.27
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.