GE Capital Retail Bank
Complaint 141577 Details

I have been charged INTEREST of $2,229.40 on a principle balance of $2,759.67. The address is PO Box 960061 Orlando Florida. I HOPE GE corrects this situation but I have not been able to sort through the beaurocracy to find the right person.

I have automatic deductions from my bank account and have always paid on time. In May, I paid on time but apparently missed some sort of 'special promotion' payoff and incurred the exorbitant interest amount.

Following the directions of a telephone agent of the bank, I wrote GE Capitol headquarters in Florida , PAID OFF the principle in full and asked for 'forgiveness' of the unreasonable charge. They cashed the check (marked PIF) but continued to charge me the interest...and now are charging interest on the interest.

I cannot seem to reach the right person within the beaurocracy. I'm hoping someone sees this posting and corrects the error. I hope SOMEONE IN CONSUMER PROTECTION OR CONSUMER FRAUD sees this posting and takes action to correct this wrongful business practice. After researching complaints about this company online, I see that I am not the only person being wronged. I can be reached at (Personal Information Removed)