PointShop.dk
Complaint 141485 Details

  • Date Occurred: 07/28/2014
  • Reported Damages: $142.97
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a 'special offer' Braun electric toothbrush for £1. To get this I gave my debit card details. The toothbrush never arrived and £45 was debited from my account in June and again in July. I have received nothing from this company to justify this amount being taken without authority.

They have been contacted by phone twice to ask for this money to be refunded and have referred me to a complicated online procedure which I duly followed and requested a refund. Their answer was that I was automatically subscribed to their VIP membership which is automatically renewed and unless you unsubscribe they will continue to deduct money from your account. Many people have been caught by this so I would like to warn hem to stay away from PointShop as they employ underhand methods to procure money from the unsuspecting public.

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Business Profile Summary

  • PointShop.dk logo

Company Statistics

  • Complaint Against PointShop.dk
  • Complaints Filed: 22
  • Reported Damages: $1,240.97
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