ClickSure
Complaint 136826 Details

  • Date Occurred: 07/13/2014
  • Reported Damages: $107.98

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • ClickSure Complaint / User Submitted Image #136826

I too was charged by "Guanzhou" via Clicksure for an order I never placed. I called my credit card company after having no luck with Clicksure who stated they can't do a refund without an order id number.

The credit card company is going to contact the bank that processed the charges.

One other thing you can do is request your credit card company put an alert on your account which will stop clicksure from being able to process charges. It's a little inconvenient because you're credit card will be frozen until they hear from you. But it's a lot easier than trying to get charges reversed.

For anyone dealing with this problem here is some information you can give to your credit card company.

CLICK SURE LTD
Michael Burrow
Company Director
10 The Triangle
Ng2 Business Park
Nottingham
Nottinghamshire NG2 1AE

• Clicksure Ltd.
• Oxford Centre for Innovation, Mill St.
• Oxford, OX2 0JX
• United Kingdom
• Phone: 44 1865 242309
• Fax: 44 1865 204096
Company Registration Number: 07687623

This information will help you credit card company investigate your complaint. You can also file a complaint in the UK. Trading Standards can take businesses to court when they are proven to be failing in their duty, or proven to be "ripping people off."

The link for the Oxford branch, where Clicksure is located , is
http://www.oxfordshire.gov.uk/cms/public-site/trading-standards


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Comments

  • ClickSure
  • ClickSure SBID #1598c51598
  • Posted 07/21/2014
  • Hello.

    My name is Matthew Wilson and I work for ClickSure.

    I can advise that ClickSure is not a scam. ClickSure is a payment processing company that promotes online products through the ClickSure platform. We deal with vendors from around the globe and we take matters of fraud seriously.

    We are looking in to this matter and anyone caught committing fraud will be banned instantly from ClickSure and reported to the necessary authorities.

    Please could you send us a new email to [email protected] for my attention (Matthew Wilson) and I will investigate this personally for you.

    Please accept my apologies for any inconvenience caused.

    Regards,
    Matthew Wilson.
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Business Profile Summary

  • ClickSure logo

Company Statistics

  • Complaint Against ClickSure
  • Complaints Filed: 213
  • Reported Damages: $281,683.56
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