Lowes
Complaint 124153 Details

Ok, My ride on Mower was to be fixed because the belt came off the bottom it is the part that turns the blades on the mower. I understood that I was covered by not only manufactures warranty but I bought the extended warranty well after a week of waiting to get this fix and being told lies. I had called lowes in the first place to have the sevice set up. they got an independent contractor who is a liar to fix this. I was told that they would just have to stick the belt on. I was also told that if they had to replace the belt it would be under $25. I have a witness who hear me talking to them on the phone. When calling to get the mower back I was told it was going to be $127 then when I said wooo wooo what about the warrenties it was kicked down to 99.43.... I was told be several supervisers who I have the names of I should never had to pay for this in the first place and I was told I would get my Money back. Well after talking to them today they changed the story and tried to place it back on me. They have 8 pages or more of the full and whole story. This whole thing is crooked and wrong and I want my Money back. They have detailed messages typed into the computer from me calling about this and like I said up until today 6/11/12 everyone said "You will get your money back" "You should not have had to pay this" and now the story is changing that it is a missunderstanding... WRONG get me my money back today!