MoTime.com
Complaint 119347 Details

  • Date Occurred: 05/29/2014
  • Reported Damages: $9.99

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was told that I would get a free song ringtone for my phone. T was asked my cell number and carrier. I input that information. I got a text message to input a four number code to confirm. I did that and got a message that I would be billed $9.99 per month. There was a 800 number to call with questions, if I had any. I certainly did, as I did not subscribe to anything, it also had to unsubscribe, I had to put STOP in the message and send it back, I did that before I called the 800 number. I called the 800 number I was speaking to a person in South Africa. Renaldo said that the only way he would be able to cancel was to send me a check, All of this happened in about two minutes. I asked to speak to Supervisor in the United States. Renaldo said he would be able to connect me to a supervisor in South Africa, he said it was not possible to connect me with one in the United States. I did speak to Frank a supervisor in South Africa. He confirmed that he could only send me a check. I said that was not acceptable and that my attorney would be contacting then as this is a scam, i asked for the address in New York. Frank said that he could not give me that. The next thing I know I was disconnected. I immediately called my carrier. They didn’t see a charge as of yet. The carrier rep made notes and said that he would be watching. He said that he will call me . I am sure he will as it was Verizon, and they are awesome.

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Comments

  • heyenikin
  • heyenikin SBID #3a31afec8d
  • Posted 05/30/2014
  • This story completely mirrors my experience with this sham of a company. One click to distinguish my cell phone provider and 1 entry of my cell phone number resulted in a supposed $9.99 monthly fee. The man I spoke with from the 800 number was less than pleasant, and he tried to send me a refund check, though after reading this, I doubt I'll ever see it. I called my provider and they told me they'd waive any fees from this service that show up on my account.

    It baffles me that after 1 click and entering my phone number that there's NO confirmation/verification of being charged. Such a crock of shit.
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Business Profile Summary

  • MoTime.com logo

Company Statistics

  • Complaint Against MoTime.com
  • Complaints Filed: 73
  • Reported Damages: $3,633.39
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